Shipping policy

Shipping Policy – Veloriah

Last Updated: June 2026

At Veloriah, we understand the importance of timely and discreet delivery. Every order is carefully packed and shipped with privacy, safety, and convenience in mind.

Order Processing

All orders are processed within 24–48 business hours after successful order confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Timeline

Prepaid Orders

  • Processing Time: 24–48 Hours
  • Delivery Time: 3–7 Business Days

Cash on Delivery (COD) Orders

  • Processing Time: 24–48 Hours
  • Delivery Time: 4–8 Business Days

Delivery timelines may vary depending on your location, courier availability, weather conditions, or unforeseen circumstances.

Shipping Charges

Prepaid Orders

✅ Free Shipping Across India

Cash on Delivery Orders

A nominal COD handling fee may apply at checkout, depending on your location.

Discreet Packaging

Your privacy matters.

All Veloriah orders are shipped in plain, unbranded packaging without any product details visible on the outer package.

The shipping label will not mention product information, ensuring complete discretion.

Order Tracking

Once your order is shipped, you will receive a tracking link via SMS or email.

You can track your shipment anytime using the provided tracking information.

Delivery Delays

While we strive to deliver every order on time, occasional delays may occur due to:

  • Courier network disruptions
  • Extreme weather conditions
  • Remote serviceable locations
  • Public holidays
  • High order volumes

We appreciate your patience and understanding in such situations.

Incorrect Address Information

Please ensure that your shipping address and contact details are accurate before placing an order.

Veloriah is not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

Failed Deliveries

If a delivery attempt is unsuccessful due to:

  • Incorrect address
  • Unavailability of the recipient
  • Refusal to accept the order

the package may be returned to us. Additional shipping charges may apply for re-dispatch.

Serviceable Locations

We currently ship across most PIN codes in India.

If your location is not serviceable, our team will contact you regarding the order status.

Need Help?

For any shipping-related queries, please contact our support team:

Email: womencare13@outlook.com
Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM IST

Veloriah
Thoughtfully Crafted. Discreetly Delivered. 🌸